Frequently Asked Questions
Find answers to common questions about designing, ordering, and customizing your patches.
Design Questions
The best way to get started is to access the free quote page and fill in the required information. There is a place there to attach your image. That will assure that we have the information we need to give you an accurate quote. As an alternative you may email your design to patches@custom-patches4less.com
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Our Art Department's preferred file formats are CDR, EPS, PDF, AI, SVG. We will also accept PSD, JPG, GIF, BMP, TIF, PNG. If you have no other alternative we will accept DOC, PPT, XLS, WPS. No Publisher or embroidery files please!
No. If you do not have artwork, you need only to describe what you are looking for and our skilled Art Department will provide you with a beautiful design. However, if you do have a sketch or even unfinished artwork, it will be easier for our artists if you submit it.
All artwork is free with your order, and we do allow multiple revisions to a reasonable degree. We will do as many revisions as it takes until your artwork is exactly what you are envisioning.
Yes. If you mail us the patch, we can duplicate it exactly. We can mail the patch back to you after production is complete per your request.
Size is determined by adding the length and width and then dividing by two. In other words, it is the average of the two dimensions.
No. All the patches we do are custom; however, our most popular sizes are 3", 3.5", and 4". Motorcycle back patches are not usually smaller than 9 inches, with the standard size being 12 inches.
You may have up to 7 colors for free. Each additional color is 12 cents per patch.
You do not have to choose colors yourself. Our artists will match the colors in your design as closely as possible to our thread colors. If you have particular Pantone colors, you can view our thread colors on our color charts page.
Without sacrificing quality and legibility, all lettering should be 1/4" in height, which is the equivalent of 14 points in a standard block font.
Ordering Questions
Our minimum order for embroidered patches is 10 pieces, which is among the lowest in the industry.
To get started you may fill out our order form or call us at
1 888-677-4809
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Many factors influence pricing. The base price per patch is determined by size and quantity, although many other factors can influence price, including number of colors, backing, specialty threads, and rush service.
You may pay by credit card, money order, or personal check.
Yes. All artwork is emailed to you before going to production, unless you request otherwise.
Once the order is paid and approved you typically will receive your patches in 2-2.5 weeks for embroidered patches and 3-4 weeks for woven and dye sublimated patches.
We ship DHL Ground or USPS Priority Mail unless the customer specifies otherwise. We offer free shipping within the USA.
We proudly offer patches made in the US as well as overseas, depending on your time frame and budget. Please let your account manager know if you have a preference.
No, we offer a hot-cut option for custom shaped patches. This is an additional cost.
We can make patches smaller than 2" on a case-by-case basis. Our patches can go as large as 15" by 15".
If you are a government agency or a public school, we can accept a purchase order for an order with a minimum balance of $200.00.
State sales tax applies to all orders shipped within the state of Florida.
We do offer price matching if the product is exactly the same and the competitor also has an A rating with the BBB.
Yes, there is a shipping charge for shipping outside the U.S.
Once you send us the approval to proceed, we will charge your credit card and place the order with our factory.
Product Questions
The background fabric for embroidered patches is a poly-cotton blended twill. The threads are 100% rayon.
When properly applied, the iron on backing is good for approximately 20-30 washings. We recommend a hot cut border if the patches are going to be ironed on.
The sticker backing is a peel and stick backing that is excellent for a temporary application, like at a trade show or weekend event. We recommend a hot cut border for patches with sticker backing.
Still Have Questions?
Our team is here to help. Contact us and we'll get back to you within 24 hours.